Job Description

Join the Birth to Five Helpline team!

We are seeking a bilingual Early Childhood Mental Health Specialist to support callers (parents, caregivers and professionals) with a wide range of questions and concerns about children birth to five.

Responsibilities include telephone support and guidance through our toll free number to callers on topics including child development, parenting, sleep, infant fussiness, feeding, challenging behaviors, support to child care/preschools and community resources. Additional responsibilities include time-sensitive data entry associated with calls, maintaining up to date listings of resource and referral information and participating in marketing and outreach efforts.

When calling the Birth to Five Helpline callers also have access to the Fussy Baby program, an affiliate of the Fussy Baby National Network®. The Helpline specialist will also provide home visitation to help families navigate challenges associated with caring for infants in the first year of life.


Position Requirements

  • Bachelor's degree (required) / Master's degree (preferred) - Child Development, Social Work, Counseling or related field

  • A minimum of five (5) years of work experience is required

  • Bilingual (English/Spanish)

  • Excellent organizational skills

  • Excellent written and verbal communication skills

  • Basic computer skills (Microsoft Word, e-mail, Excel, etc.)

  • Valid Arizona drivers license

  • Valid AZ DPS Fingerprint Clearance Card


Position is offered full time with an excellent benefits package.  Southwest Human Development is an equal opportunity employer.

Job ID: 238405519


Southwest Human Development

The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

In partnership with families, we provide children with the care, attention and support needed to set them on a...

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