Join the Birth to Five Helpline team!
We are seeking a bilingual Early Childhood Mental Health Specialist to support callers (parents, caregivers and professionals) with a wide range of questions and concerns about children birth to five.
Responsibilities include telephone support and guidance through our toll free number to callers on topics including child development, parenting, sleep, infant fussiness, feeding, challenging behaviors, support to child care/preschools and community resources. Additional responsibilities include time-sensitive data entry associated with calls, maintaining up to date listings of resource and referral information and participating in marketing and outreach efforts.
When calling the Birth to Five Helpline callers also have access to the Fussy Baby program, an affiliate of the Fussy Baby National Network®. The Helpline specialist will also provide home visitation to help families navigate challenges associated with caring for infants in the first year of life.
Bachelor's degree (required) / Master's degree (preferred) - Child Development, Social Work, Counseling or related field
A minimum of five (5) years of work experience is required
Excellent organizational skills
Excellent written and verbal communication skills
Basic computer skills (Microsoft Word, e-mail, Excel, etc.)
Valid Arizona drivers license
Valid AZ DPS Fingerprint Clearance Card
Position is offered full time with an excellent benefits package. Southwest Human Development is an equal opportunity employer.
Job ID: 238405519
Southwest Human Development
The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.
In partnership with families, we provide children with the care, attention and support needed to set them on a... The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.
In partnership with families, we provide children with the care, attention and support needed to set them on a path to success in school and life, and help them reach their fullest capabilities.
Southwest Human Development strengthens the foundation Arizona's children need for a great start in life. We are Arizona's largest nonprofit organization dedicated to early childhood development and our 900 staff members provide 40 innovative programs and services to 135,000 children and their families each year in the areas of:
- Child Development and Mental Health
- Easterseals Disabilities Services
- Early Literacy
- Head Start and Early Head Start
- Family Support and Child Welfare
- Professional Development and Training
Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct and skilled practice of all of our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life.
High Quality and Ethical Services
Learning as a Lifelong Process
Promoting Social Justice, Equity and Inclusiveness
Working in Partnership with Families, Caregivers and Community Providers
Reflective Practice in Support of Relationship-Based Work
Innovative Responsiveness to Community Needs
Southwest Human Development provides a comprehensive benefits package that represents a significant part of the total compensation plan:
Health Insurance (provided at no cost to the employee)
Flexible Spending Account
401(k) Retirement Plan
Paid Sick Time
Ongoing Professional Development and Training
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