Job ID: 184816396

Job Summary
Employment Type
Full Time
Years Experience
1 - 3 years
$60k+ Annual
Job Description

Job Summary:

The Aspen Hope Center Crisis Clinicians are held to the highest standards for professionalism, efficiency, compassion and teamwork.  Their role is to provide care and immediate mental health services to Aspen Hope Center clients. Primary function is to assess and triage individuals who present to The Aspen Hope Center (AHC) for help with mental health issues. The role of the clinician will be to insure continuity of care: an immediate and professional evaluation, collaboration with proper agencies, referral to appropriate type and level of service, and advocacy for any treatment deemed necessary beyond the initial crisis.  


Duties and Responsibilities:

The Hope Center Crisis Clinician is the core staff member interacting with every client.  It is therefore essential that all interactions are conducted in a professional, courteous and ethical manner.  The clinicians are responsible for making sure each caller is treated with compassion and time is taken to determine the appropriate course of treatment.

  • Has set office and on-call shifts for answering calls via office landline or AHC cell phone and provides appropriate information and referral to caller
  • Understands that response time for a call is immediate. Clients should not have to leave messages
  • Is available for on-site evaluation at the start of shift and response time should be within 30 minutes
  • Assesses nature of the call and initiates appropriate response, intervention and level of service
  • Manages a 911 crisis scene when requested by first responders – this may be grief support or navigating the medics, officers, investigators, coroner and more while keeping community members in the loop of what is happening and helping them to cope
  • Where appropriate clinician will provide immediate crisis intervention services including suicide risk assessment, mental status exam and assessment of any other psychological and physical needs
  • Collaborates with family or other appropriate persons, relevant to the situation at hand
  • Staff cases, when necessary, with the medical director. All Stabilization Program cases are to be staffed with the medical director or clinical director
  • Obtains proper paperwork and maintains strict adhesion to confidentiality
  • Determines type and level of care for the individual assessed and documents accordingly
  • Contacts other agencies (EMS, law enforcement, etc.) when necessary
  • Initiates M-1 for involuntary treatment only when necessary
  • Makes initial contact with the referring agency or private Stabilization Program practitioner in order to provide assessment information. Will continue to work collaboratively for the first few days of patients’ treatment to insure smooth transition and continuity of care. This includes contact by phone and/or in person.
  • Provides individual who was assessed (and/ or their family) with necessary written information for follow up and education, also for any consent that may be done with the agency or therapist receiving the individual for treatment
  • Will assist in discharge planning for individuals following any inpatient care, and coordinate any outpatient follow up that is deemed necessary. Will maintain contact with patient for the first few days of returning home and to the community. 
  • Clinician will choose a community activity that will be part of his/her position.  Trainer for Suicide Awareness or other classes, group facilitator for a school or community group, etc.  This can be chosen after hire.
  • Attends staff meetings with the medical director, executive director
  • Will establish and maintain strong interagency relationships, including local mental health professionals, human service agencies and psychiatric facilities throughout the state.
  • Communicates all shift activity verbally and in writing to the clinician taking over call during shift change
  • All documentation for shift activity is required to be completed and in the system prior to ending a shift.  If a shift spans more than 24 hours, documentation for the day must be completed before the next business day
  • Participates in weekly supervision with clinical director
  • Attends relevant trainings as needed for continuing education

Full Time Status Description:

A full-time Aspen Hope Center (AHC) Crisis Clinician is salaried for 72 hours on call each week where by they take calls, provide assessments, triage clients, follow up with previous clients and conduct any other AHC business required.  This time is deemed equivalent to 40 hours of full time office work.

Knowledge, Skills, and Abilities:

  • Knowledge of DSM-IV TR and DSM 5 diagnoses and symptoms
  • Knowledge of local and agency resources for referrals
  • Skilled at assessing level of suicidality in individuals who present for help
  • Skilled at working with various types of individuals and knowing how to approach each one
  • Skilled in basic computer operations – Word, internet use and data management
  • Ability to establish priorities, work independently, and proceed with objectives without supervision
  • Ability to maintain boundaries with clients, practitioners, agencies and community members
  • Ability to uphold confidentiality at all times and when sharing information with those who have signed releases, ability to use the minimum necessary rule is imperative
  • Ability to maintain composure, professionalism, and structure in any given situation
  • Ability to maintain communication with clinical team on a daily basis
  • Ability to handle and resolve recurring problems

Credentials and Experience

  • Masters degree in counseling, psychology, social work or related field
  • Colorado state license preferred (or at minimum, license eligible within 90-day probationary period))
  • Five years experience in crisis role or proficient in trauma and suicide assessments







Quick Apply

Hope Center

The Hope Center is the only freestanding crisis center in the state of CO and is only one of three in the country. Mental Health Crisis is our speciality and responding on scene is the first priority.
The Hope Center is in its eighth year and stand for community integration, integrity, professionalism and putting the client first. As an NGO,...

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