• Program Coordinator / Manager

  • InnerCity Collabortive CDC
  • Washington, District of Columbia
Job Summary
Employment Type
Full Time
Years Experience
3 - 5 years
$65,000 - $70,000 Annual
Benefit Insights
Health Insurance
Paid Time Off
Sick Leave
Holiday Pay
Life Insurance
Dental Insurance
Vision Insurance
Job Description

Case Management Program Coordinator: One (1) full-time position fully funded by and solely

dedicated to the ONSE Programs.

- The Case Management Program Coordinator must have significant experience working with

complex communities affected by poverty, trauma, and violence and must have great

knowledge of policies and protocols that govern violence interruption, case management,

ceasefires and mediations.

- The Case Management Program Coordinator will be responsible for the management and

administration of the program, the supervision of staff dedicated ONSE Programs,

coordination of contract work assigned to sub-contractors and completion of all

documentation in ONSE database

- The Case Management Program Coordinator will coordinate all program activities, staff

trainings and professional development opportunities. In addition, he/she will ensure that the

ONSE internal policies and protocols are followed, including, but not limited to those that

govern engagement of high-risk individuals, the building of partnerships, the entrance of data

and notes in the database system, and the disbursement of flex funds.

- The Case Management Program Coordinator will be responsible for communicating with

ONSE regarding program operations, assignment of workers, the management of critical

incident responses, and the scheduling of triage meetings and hospital visits.

- The Case Management Program Coordinator must contact Licensed Clinical Social Worker

and individual Case Managers at least once per week to conduct supervision and provide

coaching, strategies and solutions for prevention and intervention.

- The Case Management Program Coordinator must contact ONSE Program Manager at least

once per week to share information and provide coaching, strategies and solutions for

prevention and intervention.

- The Case Management Program Coordinator should visit communities to support events and

activities as requested.

• Masters degree(MSW) or equivalent work experience. Preference given to Bachelor of Social Work,

Psychology, or Human Service Administration degree from an accredited college or university.  LGSW status preferable.

• Minimum of 2 years of relevant human service, social services, or case management experience.

• Experience with Homeless Management Information System (HMIS) or comparable system


• Thorough knowledge of standard case management documentation for agency reporting and

record keeping.

• Competency in basic community engagement, medical, social, and practical case management.

• Experience working directly with LGBTQ young adults is helpful but not required.

• Experience in transitional living program and facilitation preferred.

• Knowledge of substance abuse/recovery work, family systems, mental health concerns, and


• Must be a self-starter who can juggle multiple tasks and needs with the ability to prioritize and

execute tasks efficiently.

• Sensitivity to the needs and challenges of gun violence young adults/residents who are experiencing homelessness, at risk for homelessness, and who have experienced trauma.

• Thorough working knowledge of community (Washington, DC metro area) providers and

resources, including but not limited to healthcare and mental healthcare, housing, employment, social and need based services, transportation, and education resources.

• Excellent interpersonal and written communication skills.

• Experience with Motivational Interviewing preferred.

• Must be able to exercise patience and understanding even in escalated or crisis situations.

• Other duties as assigned by Clinical and Administrative leadership. Flexible to work evenings and weekends.


InnerCity Collaborative Community Development Corporation seeks to be a relentless force for creating and maintaining wholistic solutions to poverty, violence, hunger, juvenile delinquency, and social injustice in our communities that promote peace, inspire hope, and achieve lasting change for our children, youth, and families, especially in communities of color. 


Building Lives through Hope. Building Ministry through Service. Building Community through






InnerCity Collaborative Community Development Corporation is an Equal Opportunity Employer

InnerCity Collabortive CDC
Open Jobs
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Job ID: 357996256