Recruitment and Retention Manager

Are you a people-first leader who thrives in a mission-driven environment? Noble Senior Care, LLC, an independently owned and operated Home Instead Senior Care franchise, is looking for a compassionate, organized, and driven individual to join our team!

At Noble Senior Care, we are more than a care providerwere a family that believes in enriching the lives of seniors through extraordinary relationships. If you share our core values of compassion, integrity, and excellence, this is your opportunity to make a meaningful impact every single day.

• Serve as the first impression of our teamresponding to employment inquiries in a professional, friendly, and knowledgeable manner.

• Drive creative and effective recruitment strategies both online and throughout the community.

• Interview applicants and oversee the complete hiring process, ensuring each new hire meets our Home Instead standards.

• Manage and facilitate background checks, drug screens, reference verification, and motor vehicle checks for all CAREPros.

• Lead new hire orientation and ongoing training programs to ensure CAREPros are confident, prepared, and inspired.

• Cultivate CAREPro engagement and retention by addressing the five core CAREPro needs and offering ongoing support.

• Conduct annual reviews, provide performance feedback, and address concerns with professionalism and care.

• Collaborate closely with the Scheduling Department to create meaningful, high-quality matches between CAREPros and clients.

• Lead disciplinary procedures and terminations when needed, with fairness and thoughtful judgment.

• Organize and execute CAREPro events, appreciation activities, and training opportunities to foster a thriving team culture.

• Assist with on-call responsibilities on a rotating basis.

• Regularly review and update training materials to align with the latest Home Instead standards.

• A heart for caregiving and a commitment to excellence.

• Strong interpersonal and communication skills.

• Proven leadership experience, ideally in a caregiving, healthcare, or customer-focused environment.

• Ability to multitask, stay organized, and remain calm under pressure.

• Flexibility to handle on-call responsibilities and attend occasional after-hours events.

• A supportive, mission-driven team environment

• Ongoing training and professional development

• Opportunities to truly make a difference in peoples lives
  
  Be the reason someone smiles todayjoin us today and help us build a stronger, more compassionate CarePro team.