Full Time; Shift Hour and Days vary as needed .
Schedules may vary based on program needs and individual preferences. Typical shifts are as follows:
Morning Shifts: Start between 8:00 AM – 9:00 AM and end between 5:00 PM – 6:00 PM, depending on start time and lunch break duration.
Afternoon Shifts: One required per month, generally 11:00 AM – 7:30 PM or 8:00 PM, depending on lunch break.
Weekends & Holidays: 9:00 AM – 5:30 PM.
Weekend Requirement: Staff are required to work one weekend shift per month .
- High School Diploma or G.E.D
- Washington State Substance Use Disorder Professional (SUDP) credential.
- Six (6) months’ experience in addictions setting
- Personal vehicle: Willing to use for work and willing to transport clients in your vehicle
- Personal vehicle insurance with your name listed as a driver
- Current vehicle registration
- Your vehicle must pass safety inspection, paid by Telecare. Will include items such as breaks, break pads, headlights, clear windows (no large cracks), etc.
Company mileage will be reimbursed at the current Federal Rate
What’s In It for You*- Paid Time Off: For Full Time Employee it is 16.7 days in your first year
- Nine Paid Holidays
- Online University Tuition Discount and Company Scholarships
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
- For more information visit :
PACT is an Assertive Community Treatment (ACT) program operated by Telecare Corporation in Washington State. This program provides intensive, community-based behavioral health services to adults living with serious mental illness, many of whom also experience co-occurring substance use challenges.
Grounded in the recovery model, PACT is designed to meet individuals where they are—both literally and clinically. Services are delivered in the community and tailored to each person’s unique goals, strengths, and stage of recovery. The multidisciplinary team offers comprehensive, wraparound support, including psychiatric care, medication management, case management, and skill-building interventions.
A key focus of the program is supporting individuals with co-occurring disorders. While PACT does not provide detoxification services, the team emphasizes rehabilitation, harm reduction, and long-term recovery. Services are centered on helping individuals build stability through meaningful social supports, access to safe and sustainable housing, and connection to community resources.
Through a person-centered approach, the program prioritizes individualized care planning, empowering members served to define and pursue their own recovery goals—whether that includes improving health, strengthening relationships, increasing independence, or achieving greater community integration.
PACT reflects Telecare’s commitment to delivering compassionate, recovery-focused care that promotes dignity, resilience, and long-term wellness.
EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Alcohol and Drug Counselor, Substance Use Disorder Professional, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.