Behavioral Health Technician

Position Summary

The Behavioral Health Advocate (BH-A) provides oversight and support services to clients and staff in a residential treatment facility for adults with co-occurring diagnoses. BH-S are responsible for around-the-clock supervision of clients and helping to create and maintain a therapeutic milieu for treatment initiatives. The BH-A position is a mid-level position.

Primary Duties & Responsibilities

• Provides oversight of the milieu, engages with clients in a therapeutic manner, and can round/re-direct with a trauma-informed approach.
• Engages in “ATA blocking” as needed
• Assist clients with daily activities, adherence to schedules, and following program rules.
• Has knowledge and deep understanding of program schedules and rules, will provide orientation to clients, and sets expectations and guidelines on client participation during client orientation.
• Assists (and leads in the absence of Admission Specialist) in completing admissions from start to finish, and ability to document the admission process thoroughly.
• Maintain active awareness of clients’ locations and attendance of programming.
• Observe, monitor, intervene upon, and document client behaviors and presentations.
• Completes medication observations, collection and documentation of vitals, and assist medical/nursing team.
• Maintains, organizes, manages, and documents safe/client lockers.
• Maintain high quality documentation using appropriate forms in appropriate clinical language.
• Ability to perform job responsibilities of the Behavioral Health Technician.
• Facilitates non-clinical group sessions effectively within skill set and scope of practice.

Job Qualifications and Requirements

• Minimum of one year experience in the addiction or mental health fields, required.
• Minimum of two years’ experience in the addition or mental health fields, preferred.
• High school diploma or equivalent preferred.
• Valid Driver’s License, required.
• Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions.
• Knowledge of organization, communication, and interpersonal skills.
• Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to complete work assignments accurately and in a timely manner.
• Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care.
• Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals.
• Ability to document thoroughly in an electronic medical record.
• Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors.
• Knowledge of MS Office and office equipment such as copiers and scanners.
• Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.