Therapist

CLASSIFICATION: Exempt
DEPARTMENT:Housing
SUPERVISOR:Housing Manager
GRADE:E13

Position Summary:
Under direct supervision of the Housing Manager, responsible for financial, physical, administration, marketing, leasing, and professional development on a Tax Credit property. Maintains confidentiality of all privileged information.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
Informs the Housing Manager of the financial and physical condition of the assigned property.
Supervises the activities of the Maintenance Staff to achieve the shared goal of producing a safe, high quality living and community environment.
Ensures the owners management plan and policies are implemented.
Performs the activities of the Property Manager to ensure compliance with all applicable regulatory requirements imposed by the Low-Income Housing Tax Credit and other relevant programs. Becomes LIHTC certified and maintains certification.
Remains educated on the propertys economic and physical condition to ensure that the property is maintained in a manner consistent with the Owners objectives.
Maintains an organized system for accurate record keeping including resident files, marketing information, maintenance records, purchasing, inspections, general correspondence and budget logs. Maintains all records in leasing software.
Coordinates daily activities of the Maintenance Contractor to ensure proper response to maintenance requests, preparation of market ready vacancies and the overall quality of the community appearance.
Advises the Housing Manager on relevant issues.
Performs quarterly exterior and interior physical inspections to ensure safety, cleanliness and to inform maintenance of any issues that need to be attended to.
Collects rent payments. Submits payments to Housing admin for daily deposit. Reconciles tenant ledger accounts.
Performs leasing activities including applications, qualifications and data verification process.
Maintains resident communication. Greets new residents and manages an efficient move-in process.
Prepares for yearly monitoring review on tenant files and unit inspections and responds to any findings.
Prepares financial reports for accounting office.
Processes and monitors tenant recertification.
Performs evictions and files for restitution with Tribal Courts on former tenants on past due balances.
Establishes and implements rental rate increases. Review plans with Housing Manager.
Coordinates and monitors preventative maintenance schedule.
Monitors all federal, state, county and city agency requirements and notify Housing Manager of any ordinances effecting the property or neighborhood.
Prepares marketing plans and develops advertisements.
Performs other duties as required.

Minimum Qualifications:
High School Diploma or GED plus 3-5 years experience as a leasing agent or property manager; or equivalent combination of education and experience. Current valid New Mexico Drivers License. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

Knowledge, Abilities, Skills, and Certifications:
Knowledge of traditional form of government and pueblo customs and traditions.
Knowledge of the functions and structure of Ohkay Owingeh.
Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
Knowledge of property management principles.
Knowledge of social economic problems related to housing, health, and education of low-income groups.
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
Ability to communicate effectively in the English language both verbally and in writing.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
Ability to maintain confidentiality.
Ability to prepare accurate, complete and legible reports and present detailed, accurate and objective oral presentations response to questions.
Ability to make solid decisions and exercise independent judgment.
Ability to be persuasive and tactful in controversial situations.
Ability to work abnormal hours.
Ability to demonstrate excellence in everything, and continually seek improvement in results.
Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation.
Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, and presentation software (such as PowerPoint).
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
Skill in understanding and interpreting complex statutes, ordinances, regulations, and standards.
Skill in preparing, reviewing, and analyzing operational and financial reports.
Certified in Property Management and knowledge of Procurement processes.

Physical Demands:
While performing the duties of this job, the employee regularly is required to sit; and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee occasionally is required to stand; walk; reach with hands and arms; and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:
Work is generally performed in an office setting with a moderate noise level. Evening, weekend, and/or holiday work will be required. There is frequent interaction with the public. Travel may be required for training, meetings, conferences, presentations, and other events
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